Shipping Policy

At Wireless Electronics, we're committed to getting your tech products to you quickly and safely. Here's everything you need to know about our shipping process.

Shipping Locations

We currently ship to:

Canada - All provinces and territories
United States - All 50 states

We're working on expanding to additional countries. Stay tuned!

Processing Time

Orders are typically processed within 1-2 business days (Monday-Friday, excluding holidays). You'll receive a confirmation email once your order has been placed, and another email with tracking information once your order has shipped.

Shipping Methods & Delivery Times

Standard Shipping (5-10 business days)
Our most economical option. Delivery times may vary based on your location.

Expedited Shipping (3-5 business days)
Faster delivery for when you need your tech sooner.

Express Shipping (1-3 business days)
Our fastest option for urgent orders.

Note: Delivery times are estimates and may be affected by weather, holidays, or carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on:

Your delivery address
Package weight and dimensions
Selected shipping method

FREE SHIPPING on orders over $75 CAD within Canada and the US (standard shipping only).

Order Tracking

Once your order ships, you'll receive:

Shipping confirmation email with tracking number
Direct link to track your package
Estimated delivery date

You can also track your order anytime on our Track Order page.

Delivery Issues

Lost or Stolen Packages:
If your tracking shows delivered but you haven't received your package, please check with neighbors and your building's mail room. Contact us at rbxsuccess@gmail.com within 48 hours and we'll help resolve the issue.

Damaged Packages:
If your package arrives damaged, please take photos and contact us immediately at rbxsuccess@gmail.com. We'll arrange a replacement or refund.

Wrong Address:
Please ensure your shipping address is correct before completing your order. If you need to update your address after placing an order, contact us immediately at rbxsuccess@gmail.com.

International Customs & Duties

For international orders (when available), customers are responsible for any customs fees, duties, or taxes imposed by their country. These fees are not included in our shipping costs.